Contact Us

At our U.S. cross-border e-commerce platform, we are dedicated to providing exceptional customer service and support. Whether you have questions about our services, need assistance with an order, or require business collaboration opportunities, we are here to help. Our team is committed to ensuring a smooth and efficient experience for both buyers and sellers worldwide.

Customer Support
We understand the importance of timely assistance, and our customer service team is available to address your concerns. You can reach us through the following channels:

Email Support: For general inquiries, order assistance, and technical support, contact us at [email protected].

Business and Partnership Inquiries
We welcome partnerships with international sellers, logistics providers, and other stakeholders in the cross-border e-commerce industry. If you are interested in collaborating with us, please reach out to:

Partnerships Team: [email protected]

Supplier Relations: [email protected]

Logistics and Shipping Support
For queries related to shipping, customs clearance, and delivery status, please contact our logistics support team:

Shipping Support Email: [email protected]

Legal and Compliance Inquiries
If you need information on regulatory compliance, product import requirements, or legal matters, please contact our compliance team:

Legal Department Email: [email protected]

 

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We are committed to providing excellent support and ensuring your satisfaction. Feel free to reach out to us anytime for assistance or business opportunities. We look forward to hearing from you!