Privacy Policy

1. Introduction
This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with U.S. data protection laws, including the California Consumer Privacy Act (CCPA) and other applicable regulations. By using our cross-border e-commerce services, you agree to the terms outlined in this policy.

2. Information We Collect
We collect the following types of information when you use our platform:

Personal Information: Name, email address, phone number, shipping and billing addresses.

Payment Information: Credit/debit card details, digital wallet information (processed through secure third-party providers).

Transaction Information: Purchase history, order details, and payment records.

Technical Data: IP address, browser type, operating system, and cookies.

Communication Data: Customer support inquiries, feedback, and responses to surveys.

3. How We Use Your Information
We use the collected information for the following purposes:

Order Processing: To fulfill purchases, manage payments, and arrange shipping.

Customer Support: To respond to inquiries and provide assistance.

Security and Fraud Prevention: To detect and prevent fraudulent activities.

Marketing and Promotions: To send personalized offers, if you have opted in.

Compliance with Laws: To comply with applicable legal and regulatory requirements.

4. Data Sharing and Third-Party Services
We do not sell personal information. However, we may share your data with:

Logistics Providers: To facilitate shipping and delivery.

Payment Processors: To securely process transactions.

Regulatory Authorities: If required by law or legal proceedings.

Marketing Partners: If consent is given for promotional purposes.

5. Data Protection and Security Measures
We implement industry-standard security measures to protect your data, including:

Encryption: Secure transmission of sensitive data using SSL technology.

Access Control: Restricted access to personal data to authorized personnel only.

Regular Audits: Periodic security reviews to ensure compliance with best practices.

6. Your Rights and Choices
As a user, you have the following rights regarding your personal data:

Access and Correction: You can request access to your data and update inaccuracies.

Data Deletion: You can request deletion of your personal information, subject to legal obligations.

Opt-Out of Marketing: You can opt out of receiving promotional emails at any time.

Cookies Management: You can adjust your browser settings to control cookies.

7. Retention of Data
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Data related to completed transactions is stored securely for tax and compliance purposes.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations or our business practices. Users will be notified of significant changes through our website or email communication.

9. Contact Us
For any privacy-related inquiries, you can contact us at:

Email: [email protected]

By using our services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our platform signifies your acceptance of any updates.