Refund and Returns Policy

Thank you for shopping with [funlooms.com]. We strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

1. Return Eligibility
Items must be returned within [30] days of the delivery date.
The item must be unused, undamaged, and in its original packaging with all tags and accessories included.
Certain items, such as personalized products, perishable goods, intimate items, and digital downloads, are not eligible for return.
We reserve the right to refuse returns that do not meet our policy requirements.
2. Return Process
To initiate a return, please contact our customer service team at [[email protected]
] with your order number and reason for return.
Once approved, we will provide you with a return shipping label and instructions on how to send the item back.
Customers may be responsible for return shipping fees unless the item was defective or incorrect due to our error.
3. Refund Policy
Refunds will be processed within [5-10] business days after receiving and inspecting the returned item.
The refund will be issued to the original payment method (credit card, PayPal, etc.).
Shipping fees are non-refundable, except in cases of damaged or incorrect items.
4. Exchanges
If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to stock availability.

5. Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please notify us within [72] hours of delivery with photos of the issue. We will provide a full refund or replacement at no additional cost.

6. Cancellations
Orders can be canceled within [24 hours] of purchase for a full refund.
Once an order has been shipped, it cannot be canceled, and the return process must be followed.
For any questions or concerns, please reach out to our support team at [[email protected]]. We appreciate your business and look forward to serving you again!